Data, it is said, is the “oil” of the 21st century. By getting lots of it, you can better understand how your customers will behave as well as predict their needs and requirements, building a virtuous cycle of growth, allowing you to obtain yet more data, and so on. Unfortunately, most businesses do not make adequate use of the data they have, because they do not have a data strategy in place. Indeed, as much...
Of all the geopolitical and geoeconomic headwinds facing the Middle East and North Africa, youth unemployment is the most pressing. At 30%, the Middle East and North Africa suffers from the highest youth unemployment rate in the world. The region’s states need to create approximately 100 million new jobs in the next 10 years to address current unemployment as well as accommodate new labour market entrants. Lower oil prices are severely constraining the ability of the public...
How can companies utilise information about their customers, their organisation and their industry to implement strategic decisions that achieve significant impact? For companies to benefit from the many opportunities brought about by the new global business context, it is critical they internalise the deep shifts in customer behaviour and technological requirements. An integral approach is therefore required to assess and address the changes retailers must implement in response. These individual measures are complex and multi-layered and...
Can 12 months shape the future? History suggests it can. The events of late 1978 and 1979 were to shape the following 30 years, until the Great Recession of 2009. We believe events of 2017 will prove similarly far-reaching. In late 1978, Deng Xiaoping came to power in China, replacing the Gang of Four and immediately set about dismantling the worst excesses of Chairman Mao’s Cultural Revolution. The reforms he introduced have transformed China from...